Frequently Asked Questions

Memberships, sessions, and evaluations explained

Membership

What’s included in a membership?

Your membership gives you everything you need to reach your potential:

● Personalized Development Plan – Built around your goals for targeted growth

● Training App Access – Train anytime, anywhere with drills, custom film breakdowns, and direct messaging

● Exclusive discounts on events and clinics

How does membership billing work?

Your card is automatically charged at the end of each period. You can pause or cancel anytime.

How much does membership cost?

Training plans range from $200-$480/month. During your free trial, a coach will help choose the right plan based on your child’s goals.

How long is a membership month?

One month = 4 weeks for all membership options.

Can I pause my membership?

Memberships can be paused for up to 8 weeks with approval; planned breaks (like vacations) require 7 days’ notice, while pauses due to injury or illness may be approved immediately.

How do I cancel my membership?

Just let us know at least 7 days before your next payment. Current-period payments aren’t refundable. If you rejoin later, you’ll follow our current rates.

When does my membership start?

Your membership starts on your chosen start date during onboarding.

Free Evaluation

How do I sign up for a free eval?

Fill out our quick eval form here and pick a session that fits your schedule.

What’s included in the free eval?

You’ll join a full session where you will go through an evaluation skills and provide drills to improve shooting, finishing, live play, decision-making, and overall basketball IQ.

Are there any obligations after the free eval?

Nope! No strings attached. We hope you enjoy the session and see why players love training with D.A. Hoops Academy.

How do we continue after the eval?

If it’s a good fit, we’ll guide you through these easy steps:

1. Complete the onboarding form

2. Sign the waiver

3. Choose your training routine

4. Make your first payment

5. Start training right away

Training & Sessions

What ages or skill levels can join?

All ages and skill levels are welcome! From beginners to advanced athletes, including high school and pro players.

What equipment do I need for training?

Just bring a basketball, athletic shoes, and water.

Where do sessions take place?

Sessions are held throughout San Mateo county.

Can parents stay and watch?

Absolutely! Parents are welcome to stay and watch—it’s motivating for the players and a great way to see their progress.

Can I reschedule a session if I can’t attend?

Of course! Just let your trainer know at least 4 hours ahead. Make sure to use rescheduled sessions within 2 weeks.

What makes D.A. Hoops Academy different from other trainers?

At D.A. Hoops Academy, we go beyond one‑size‑fits‑all workouts. Every athlete starts with a clear assessment, receives a personalized training plan, and gets regular progress check‑ins to ensure steady growth. What truly sets us apart is our virtual programming, which brings the same proven system to athletes anywhere in the world. Built on the pillars of assessment, personalization, and progression, our holistic approach adapts to each player’s needs—whether you’re training in-person in the Bay Area or online from across the globe.